Terms and Conditions of Sales

Copyright

All Web website outlines, content, designs, logos, catch symbols, pictures, sound clasps, the determination and plan thereof, and all product is Copyright of Dead Sea Treasures, ALL RIGHTS RESERVED. The accumulation (which means the gathering, course of action and get together) of all substance on this Web page is the selective property of Dead Sea Treasures and ensured by global copyright laws.

 All material and data displayed by Dead Sea Treasures is planned to be utilized for instructive or enlightening purposes as it were. The announcements made about items have not been assessed by the Jordanian Food and Drug Administration and the outcomes detailed, assuming any, may not really happen in all people. The announcements and items are not planned to analyze, treat, fix or keep any condition or sickness. It would be ideal if you counsel with your own particular doctor or human services specialist in regards to the proposals and suggestions made at Dead Sea Treasures.

Trademarks

Dead Sea Treasures, and all page headers, custom designs and catch symbols are benefit imprints, trademarks, as well as exchange dress of Dead Sea Treasures and may not be utilized as a part of association with any item or administration that isn't offered by Dead Sea Treasures in any way that is probably going to cause disarray among clients, or in any way that derides or ruins Dead Sea Treasures. Every single other trademark, item names and friends names or logos referred to thus be the property of their individual proprietors.

Disclaimer

Dead Sea Treasures is PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS-Seems to be" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THIS SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, Dead Sea Treasures DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Dead Sea Treasures DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. Cost and accessibility data is liable to change without take note.

Dead Sea Treasures WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

Applicable Law

This site is made and controlled by Dead Sea Treasures in Amman City, Jordan. Thusly, the laws of The Hashemite Kingdom of Jordan will oversee these disclaimers, terms and conditions, without offering impact to any standards of contentions of laws. Dead Sea Treasures maintains whatever authority is needed to roll out improvements to its Web webpage and these disclaimers, terms and conditions whenever.

Our Address: Dead Sea Treasures Factory Company, 60 Street, Marj Al Hamam, Amman, Jordan
Email: [email protected]

Shipping Information
Requests ordinarily send during 14 business days out of our Jordan distribution center. What's more, we send all around the globe.

For International requests, your nearby experts may hold and evaluate extra traditions and obligation expenses on your request, which you should pay preceding request conveyance. These expenses and the conveyance times for your request are outside of our control and are the duty of the client. Any request retractions or discounts after the request has transported are liable to our standard Return Policy.


Refund, Cancellation, and Delivery Policy

At our company, customer satisfaction is our top priority. We strive to ensure that every purchase meets your expectations, but we understand that issues can arise. Below, you’ll find our policies regarding refunds, cancellations, and deliveries.

Refund Policy

Return Eligibility

We accept returns for items purchased directly from our website. Clearance items, including Short Life, Out of Box, and Last Season's products, are considered FINAL SALE and are not eligible for returns or refunds.

Misships, Missing, or Damaged Items

If you receive an incorrect, missing, or damaged item, you must notify us within three business days of delivery. Missing items are the responsibility of the shipping company, while we take full responsibility for items damaged during transit.

Non-Refundable Charges

Shipping, handling, customs, duties, and sales tax charges are non-refundable. If your revised order total after a return falls below the free shipping minimum, the cost of shipping will be deducted from your refund.

International Returns

Refunds for international returns are processed in US dollars only, and exchange rate differences may apply.

Refund Timeline

Refunds will be processed within 35 days to the original payment method, after deducting any applicable fees.

Unreasonable Returns

We reserve the right to refuse returns for items that have been opened, used, or returned in excessive quantities.

Cancellation Policy

Cancellation Window

Orders may be canceled within two days of placement. To cancel your order, please contact our customer service team as soon as possible.

Refund for Canceled Orders

Refunds for canceled orders will be issued to the original payment method within 35 days, excluding non-refundable fees such as shipping costs.

Final Sale Items

Orders containing clearance, Short Life, or Out of Box items are FINAL SALE and cannot be canceled or refunded.

Incorrect Address

If an incorrect or incomplete shipping address is provided, resulting in failed delivery, the responsibility for the error lies solely with the customer.

Delivery Policy

Delivery Times

Local deliveries typically arrive within ten business days, while international deliveries may take up to fourteen business days. Delivery times may vary depending on your location and external factors such as customs processing or unforeseen delays.

Non-Refundable Shipping Fees

Shipping, handling, customs, and duties are non-refundable.

Customer Responsibility for Fees

Customers are responsible for any additional fees, including customs duties and taxes, imposed by their local authorities.

Delivery Issues

If you experience any issues with your delivery, such as missing or damaged items, you must notify us within three business days of receipt. Missing items fall under the responsibility of the shipping company, and we will assist in resolving the issue. Damaged items are our responsibility, and we will work with you to provide a resolution.

Incorrect Address Responsibility

We cannot be held accountable for failed deliveries due to incorrect addresses. Please ensure that you provide accurate and complete shipping information at the time of purchase.

Fraud Protection Program

Order Screening

To provide a secure shopping experience, we screen all orders for potential fraud or unauthorized activity.

Order Refusal

If suspicious activity is detected, we reserve the right to refuse processing the order. In such cases, your order may be rejected, or our Customer Service team may contact you using the phone number provided to confirm the details.

Account and Shipping Restrictions

We reserve the right to cancel accounts or refuse to ship to certain addresses flagged for potential fraudulent or unauthorized use. These measures are in place to protect both our customers and our business from illegal or unauthorized activity.

Comments, Feedback and Other Submissions

Dead Sea Treasures welcomes your comments and feedback regarding this Web site, and Dead Sea Treasures products and services. Any information, materials, suggestions, ideas or comments sent to Dead Sea Treasures will not be treated as confidential, proprietary or trade secret information and, by submitting such information, you are granting Dead Sea Treasures an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information for any purpose whatsoever..